Welcome to the Humber Bridge Public Portal.

Due to Covid 19 the customer services department will no longer be taking calls from 4pm (24.03.2020)

We are continuing to operate and will respond to all queries via email and queries through our website

Transits are ONLY available for payment from 1pm from the following working day (Monday - Friday excluding bank holidays)

Please note you must start searching for your crossing from 1pm the following working day after your transit to avoid additional charges


The Open Road Toll (ORT) is for Tag Account Holders and approved exemptions ONLY

If you have accidentally used the Open Road Toll (ORT) Lane without a HumberTag, you are still able to pay your toll fee by entering your vehicle registration details below. Please note you must start searching for your crossing from the following working day after your transit to avoid additional charges.

Please use capital letters and no spaces and ensure registration details are input in the correct format making sure you accurately distinguish the letters and numbers such as the letter O and the number 0

If you receive the "debt not found" message, please continue to check here each day for 4 consecutive working days (allow extra time during bank holidays).

Once your details have been uploaded, you have 24 hours in which to pay your toll due without incurring any additional charges.

If you have been entering the correct vehicle registration number and your details have not been uploaded after checking for 4 consecutive working days, please contact customer services on 01482 647162.

Please note: It is an offence to cross the bridge without paying the toll due at the time of crossing, The TAG Lane is for use by vehicles with a TAG, approved concessions and motorcycles only.

Tolls are due 24 hours a day, every day of the year.


Check and settle trips here if you do not have an account with us
Vehicle Registration Number




If you want to dispute an unpaid toll notification you have received, your case will be reviewed in line with our Dispute of an unpaid toll notifiction process. Please contact our Unpaid Toll Team via email: unpaidtoll@humbertag.com

Full details can be found here 

Additional Charges Summary:

£15 per unpaid toll notification issued (these are issued for each unpaid transit)

£10 violation charge (due to non payment 31 days from date of transit)

£10 per letter issued by our legal representatives

Interest may be charged on debts owed to the Humber Bridge Board

Further legal costs may be incurred should the case proceed to Court.


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